CX Certification SA empowers you and your business partners to trade in mutual confidence and peace of mind. It says, ‘I am a reliable client / provider and proud to be in business’.
I pledge…
- to run a business with the objective to achieve a high standard of excellence
- to endeavour to produce high quality products and services
- to maintain a good market reputation
- to take any and all compliments and complaints seriously and endeavour to fix any outstanding issues
- to value our staff and continuously build on internal relationships
- to value our clients and will continuously build on our business relationships
- to value the trust between our customers and suppliers and endeavour to maintain a valuable relationship by…
- honouring commitments and delivering promises made
- not to discriminate
- to run an effective, contributing business by
- being dedicated to running business with good business governance
- respecting and keeping the law, rules and regulations of our country
- helping grow the economy of SA by running a sustainable business
- to comply with high standards of quality, sustainability and ethics in business by …
- being honest and truthful in our business dealings
- by being transparent in our business dealings
- to not participate in underhanded dealings (fraud & money laundering)
- that our business credentials have been Voluntary, Vetted, Verified and Validated by a third party for credibility
- to submit figures and documents required for the CX Certification evaluation on a monthly basis
- to rectify any aspect of scoring that dilutes my business
- to play my part and contribute towards confidence in commerce
- to take full responsibility for my business actions