CX Certification SA is a voluntarily third-party verification company. We believe that business should consist of substance and form. One without the other leaves one wanting and wondering. We believe that business should be evaluated based on weight (meaningful approach) and measure (bottom line approach). Do they just look good or are they really good?
By doing this, any business can confidently and publicly declare they comply with the high business standards, proving that they are a registered business and that they conduct business with honesty, credibility, and sustainability.
“We do certification for business to create better customer experience for their Clients”
To inspire all business in all sectors in South Africa to stand up and be proud to be running a legitimate business and committed to continually growing & developing their business for confidence in commerce resulting in running a sustainable business for years to come.
Our vision is to create a culture of confidence in commerce in all businesses in South Africa for the sole purpose of better business stability to ensure longevity, one business at a time.
Our mission is to encourage and promote accountability in business through voluntarily vetting, verifying, validating business through our scoring model thus creating confidence in commerce and sustainable businesses for the future.