CX Certification SA is a voluntarily third-party verification company. We believe that business should consist of substance and form. One without the other leaves one wanting and wondering. We believe that business should be evaluated based on weight (meaningful approach) and measure (bottom line approach). Do they just look good or are they really good?
By doing this, any business can confidently and publicly declare they comply with the high business standards, proving that they are a registered business and that they conduct business with honesty, credibility, and sustainability.
“We do certification for business to create better customer experience for their Clients”


Goal
To inspire all business, in all sectors, in South Africa, internationally and globally, to stand up and be proud to be running a legitimate business, continually growing & developing their business and promoting Confidence in Commerce on the planet. By doing so, we ease the business pressure and ensue prompt deal decisions.
Vision
We are creating Confidence in Commerce, in all businesses, local, provincial, national, international & global, one business at a time.
Mission
To promote accountability in business through voluntarily vetting, verifying and validating business in South Africa through our scoring model, thus creating trust in commerce and sustainable businesses for the future.